Privacy Policy of Rapalje Zomerfolk Festival
Rapalje Zomerfolk attaches great importance to the protection of your personal data. In this document “Privacy Policy” we provide clear and transparent information about how we handle personal data. We do everything we can to guarantee your privacy and therefore handle personal data with care. Rapalje Zomerfolk adheres in all cases to the applicable laws and regulations, including the General Data Protection Regulation.
The Rapalje Zomerfolk Privacy Policy applies to all personal data of visitors, contact persons for performances, press, suppliers/providers and all others who maintain contact with Rapalje Zomerfolk.
The Privacy Policy is stated on the website and changes to the Privacy Policy are made known to those involved through the usual channels of Rapalje Zomerfolk.
- Responsibility
Rapalje Zomerfolk is responsible for collecting and processing personal data.
- Which visitor data do we process and why
When you as a visitor buy a ticket from us, we probably ask for the following information:
Name
place of residence and country
E-mail address
Iban number
This data is necessary for the execution of the agreement. For example, without a name it is not possible to place an order. We use your e-mail address to send you the e-ticket and to send you a service e-mail about the performance you are going to attend.
We record your name and email details in the mail chip. We can use your email in case of changes, cancellations or calamities regarding your visit. We can also contact you if you have indicated that you want to be on the waiting list for a sold out event.
Your data will be used on the basis of the basis of consent send newsletters and inform you about our events. The newsletters are an integral part of communication with interested parties.
In addition, it is possible that we send our loyal customers a mailing based on visit history. We do this on the basis of the basis of legitimate interest. As a loyal customer, we assume that you appreciate information that we carefully compile on the basis of your preferences, and where the invasion of your privacy is relatively small.
You can easily withdraw this permission by unsubscribing at the bottom of the relevant newsletter.
If you have paid for the tickets online, the bank account number will be stored in our database. This way we can quickly return your purchase amount in the event of a cancellation.
- Buy tickets anonymously
If, despite our careful handling of your data, you do not want to end up in our database, we offer you the option to buy tickets anonymously at the box office. If you choose this option, we cannot inform you about changes, cancellations or calamities regarding your visit. If you unexpectedly lose your cards, unfortunately we cannot help you in this case.
- Which relationship data do we process and why
In addition to customer data, we manage data from relations, such as business relations/suppliers and press. Relationships are managed in our relationship database. The following data is processed from relations/suppliers and the press:
name
address, zip code, city and country
e-mail address
phone number
Chamber of Commerce number
VAT number
Iban number
This data is necessary for the execution of the agreement.
- Which volunteer data do we process and why
When you work as a volunteer at our events, we ask for the following information when registering:
Name
Address, zip code, city and country
E-mail address
phone number
Sex
Date of birth
Work experience
Who to inform in case of emergency
Food information
This data is necessary for organizing and implementing the collaboration. For example, without a name it is not possible to register and without a e-mail address it is not possible to send you an information e-mail about the event where you will be working and without food information you can expect meat as a vegetarian.
We may use your telephone number in case of changes, cancellations or calamities regarding your visit.
- How long do we keep your data
We keep your data in our database for 7 years. We do this because this is the only way we can make anonymous visitor analyzes and trend analyses. In addition to a group of regular customers, many customers only visit us once every few years. Only by being able to analyze over a longer period of time can we map visitor analyzes and trends.
- Processing Agreement
A processing agreement or cooperation agreement has been concluded with the parties with which we work when it comes to the processing of personal data.
This concerns the following parties/agencies:
– Mailchimp/Mandrill: processor for sending e-mails;
– Google: processor: data analysis of our web traffic.
- Security Measures
Our organization is constantly working to optimize the security of customer data. For example, our website can only be visited in a secure (HTTPS) environment and data storage and the server are managed in accordance with ISO 27001.
- data leaks
Although we handle personal data very carefully, it is possible that unauthorized persons gain access to personal data. In that case we speak of a data breach. When a data breach has occurred, immediate action is taken based on the municipal data breach protocol.
- Imagery
Storage footage. Photos/videos can be taken at various events. These photos/videos can be placed on our website and social media or published in newspapers.
- Rights of data subjects
We would like to point out your rights as a data subject when it comes to the processing of personal data in our database:
- Right to information: you have the right to ask us whether your personal data is being processed.
- Right of access: you have the right to view your data.
- Right of correction: you have the right to submit a request for correction of your data.
- Right to object or to limit or delete personal data: you have the right to ask us to remove your data from our database. This right only applies if the data is not (any longer) necessary for the execution of the agreement. For example, if you visit a performance with us, your data will remain in our database up to and including the visit. We will then anonymize your data in accordance with your request and delete all traceable personal data.
- Right to pass on information (data portability): you have the right to have data made available in such a way that you can easily pass it on to another responsible person.
- The right to submit a complaint to the Dutch Data Protection Authority.
If you want to make use of your rights as a data subject, please send us an email in which you indicate which right(s) you wish to make use of. We will respond to your request within four weeks of receiving your message.[/vc_column_text][/vc_column][/vc_row][:en]Privacy Policy of Rapalje Zomerfolk Festival
Rapalje Zomerfolk attaches great importance to the protection of your personal data. In this document “Privacy Policy” we provide clear and transparent information about how we handle personal data.
We do everything we can to guarantee your privacy and therefore handle personal data with care.
Rapalje Zomerfolk adheres in all cases to the applicable laws and regulations, including the General Data Protection Regulation.
The Rapalje Zomerfolk Privacy Policy applies to all personal data of visitors, contact persons for performances, press, suppliers/providers and all others who maintain contact with Rapalje Zomerfolk.
The Privacy Policy is stated on the website and changes to the Privacy Policy are made known to those involved through the usual channels of Rapalje Zomerfolk.
- Responsibility
Rapalje Zomerfolk is responsible for collecting and processing personal data.
- Which visitor data do we process and why
When you as a visitor buy a ticket from us, we probably ask for the following information:
Name
place of residence and country
E-mail address
Iban number
This data is necessary for the execution of the agreement. For example, without a name it is not possible to place an order. We use your e-mail address to send you the e-ticket and to send you a service e-mail about the performance you are going to attend.
We record your name and email details in the mail chip. We can use your email in case of changes, cancellations or calamities regarding your visit. We can also contact you if you have indicated that you want to be on the waiting list for a sold out event.
Your data will be used on the basis of the basis of consent send newsletters and inform you about our events. The newsletters are an integral part of communication with interested parties.
In addition, it is possible that we send our loyal customers a mailing based on visit history. We do this on the basis of the basis of legitimate interest. As a loyal customer, we assume that you appreciate information that we carefully compile on the basis of your preferences, and where the invasion of your privacy is relatively small.
You can easily withdraw this permission by unsubscribing at the bottom of the relevant newsletter.
If you have paid for the tickets online, the bank account number will be stored in our database. This way we can quickly return your purchase amount in the event of a cancellation.
- Buy tickets anonymously
If, despite our careful handling of your data, you do not want to end up in our database, we offer you the option to buy tickets anonymously at the box office. If you choose this option, we cannot inform you about changes, cancellations or calamities regarding your visit. If you unexpectedly lose your cards, unfortunately we cannot help you in this case.
- Which relationship data do we process and why
In addition to customer data, we manage data from relations, such as business relations/suppliers and press. Relationships are managed in our relationship database. The following data is processed from relations/suppliers and the press:
name
address, zip code, city and country
e-mail address
phone number
Chamber of Commerce number
VAT number
Iban number
This data is necessary for the execution of the agreement.
- Which volunteer data do we process and why
When you work as a volunteer at our events, we ask for the following information when registering:
Name
Address, zip code, city and country
E-mail address
phone number
Sex
Date of birth
Work experience
Who to inform in case of emergency
Food information
This data is necessary for organizing and implementing the collaboration. For example, without a name it is not possible to register and without a e-mail address it is not possible to send you an information e-mail about the event where you will be working and without food information you can expect meat as a vegetarian.
We may use your telephone number in case of changes, cancellations or calamities regarding your visit.
- How long do we keep your data
We keep your data in our database for 7 years. We do this because this is the only way we can make anonymous visitor analyzes and trend analyses. In addition to a group of regular customers, many customers only visit us once every few years. Only by being able to analyze over a longer period of time can we map visitor analyzes and trends.
- Processing Agreement
A processing agreement or cooperation agreement has been concluded with the parties with which we work when it comes to the processing of personal data.
This concerns the following parties/agencies:
– Mailchimp/Mandrill: processor for sending e-mails;
– Google: processor: data analysis of our web traffic.
- Security Measures
Our organization is constantly working to optimize the security of customer data. For example, our website can only be visited in a secure (HTTPS) environment and data storage and the server are managed in accordance with ISO 27001.
- data leaks
Although we handle personal data very carefully, it is possible that unauthorized persons gain access to personal data. In that case we speak of a data breach. When a data breach has occurred, immediate action is taken based on the municipal data breach protocol.
- Imagery
Storage footage. Photos/videos can be taken at various events. These photos/videos can be placed on our website and social media or published in newspapers.
- Rights of data subjects
We would like to point out your rights as a data subject when it comes to the processing of personal data in our database:
- Right to information: you have the right to ask us whether your personal data is being processed.
- Right of access: you have the right to view your data.
- Right of correction: you have the right to submit a request for correction of your data.
- Right to object or to limit or delete personal data: you have the right to ask us to remove your data from our database. This right only applies if the data is not (any longer) necessary for the execution of the agreement. For example, if you visit a performance with us, your data will remain in our database up to and including the visit. We will then anonymize your data in accordance with your request and delete all traceable personal data.
- Right to pass on information (data portability): you have the right to have data made available in such a way that you can easily pass it on to another responsible person.
- The right to submit a complaint to the Dutch Data Protection Authority.
Indien je gebruik wilt maken van jouw rechten als betrokkene, stuur ons dan een mail waarin je aangeeft van welk(e) recht(en) je gebruik wenst te maken. Wij zullen uiterlijk binnen vier weken na ontvangst van je bericht reageren op jouw verzoek.[:de][vc_row][vc_column][vc_column_text]Privacy Policy of Rapalje Zomerfolk Festival
Rapalje Zomerfolk attaches great importance to the protection of your personal data. In this document “Privacy Policy” we provide clear and transparent information about how we handle personal data. We do everything we can to guarantee your privacy and therefore handle personal data with care. Rapalje Zomerfolk adheres in all cases to the applicable laws and regulations, including the General Data Protection Regulation.
The Rapalje Zomerfolk Privacy Policy applies to all personal data of visitors, contact persons for performances, press, suppliers/providers and all others who maintain contact with Rapalje Zomerfolk.
The Privacy Policy is stated on the website and changes to the Privacy Policy are made known to those involved through the usual channels of Rapalje Zomerfolk.
- Responsibility
Rapalje Zomerfolk is responsible for collecting and processing personal data.
- Which visitor data do we process and why
When you as a visitor buy a ticket from us, we probably ask for the following information:
Name
place of residence and country
E-mail address
Iban number
This data is necessary for the execution of the agreement. For example, without a name it is not possible to place an order. We use your e-mail address to send you the e-ticket and to send you a service e-mail about the performance you are going to attend.
We record your name and email details in the mail chip. We can use your email in case of changes, cancellations or calamities regarding your visit. We can also contact you if you have indicated that you want to be on the waiting list for a sold out event.
Your data will be used on the basis of the basis of consent send newsletters and inform you about our events. The newsletters are an integral part of communication with interested parties.
In addition, it is possible that we send our loyal customers a mailing based on visit history. We do this on the basis of the basis of legitimate interest. As a loyal customer, we assume that you appreciate information that we carefully compile on the basis of your preferences, and where the invasion of your privacy is relatively small.
You can easily withdraw this permission by unsubscribing at the bottom of the relevant newsletter.
If you have paid for the tickets online, the bank account number will be stored in our database. This way we can quickly return your purchase amount in the event of a cancellation.
- Buy tickets anonymously
If, despite our careful handling of your data, you do not want to end up in our database, we offer you the option to buy tickets anonymously at the box office. If you choose this option, we cannot inform you about changes, cancellations or calamities regarding your visit. If you unexpectedly lose your cards, unfortunately we cannot help you in this case.
- Which relationship data do we process and why
In addition to customer data, we manage data from relations, such as business relations/suppliers and press. Relationships are managed in our relationship database. The following data is processed from relations/suppliers and the press:
name
address, zip code, city and country
e-mail address
phone number
Chamber of Commerce number
VAT number
Iban number
This data is necessary for the execution of the agreement.
- Which volunteer data do we process and why
When you work as a volunteer at our events, we ask for the following information when registering:
Name
Address, zip code, city and country
E-mail address
phone number
Sex
Date of birth
Work experience
Who to inform in case of emergency
Food information
This data is necessary for organizing and implementing the collaboration. For example, without a name it is not possible to register and without a e-mail address it is not possible to send you an information e-mail about the event where you will be working and without food information you can expect meat as a vegetarian.
We may use your telephone number in case of changes, cancellations or calamities regarding your visit.
- How long do we keep your data
We keep your data in our database for 7 years. We do this because this is the only way we can make anonymous visitor analyzes and trend analyses. In addition to a group of regular customers, many customers only visit us once every few years. Only by being able to analyze over a longer period of time can we map visitor analyzes and trends.
- Processing Agreement
A processing agreement or cooperation agreement has been concluded with the parties with which we work when it comes to the processing of personal data.
This concerns the following parties/agencies:
– Mailchimp/Mandrill: processor for sending e-mails;
– Google: processor: data analysis of our web traffic.
- Security Measures
Our organization is constantly working to optimize the security of customer data. For example, our website can only be visited in a secure (HTTPS) environment and data storage and the server are managed in accordance with ISO 27001.
- data leaks
Although we handle personal data very carefully, it is possible that unauthorized persons gain access to personal data. In that case we speak of a data breach. When a data breach has occurred, immediate action is taken based on the municipal data breach protocol.
- Imagery
Storage footage. Photos/videos can be taken at various events. These photos/videos can be placed on our website and social media or published in newspapers.
- Rights of data subjects
We would like to point out your rights as a data subject when it comes to the processing of personal data in our database:
- Right to information: you have the right to ask us whether your personal data is being processed.
- Right of access: you have the right to view your data.
- Right of correction: you have the right to submit a request for correction of your data.
- Right to object or to limit or delete personal data: you have the right to ask us to remove your data from our database. This right only applies if the data is not (any longer) necessary for the execution of the agreement. For example, if you visit a performance with us, your data will remain in our database up to and including the visit. We will then anonymize your data in accordance with your request and delete all traceable personal data.
- Right to pass on information (data portability): you have the right to have data made available in such a way that you can easily pass it on to another responsible person.
- The right to submit a complaint to the Dutch Data Protection Authority.
If you want to make use of your rights as a data subject, please send us an email in which you indicate which right(s) you wish to make use of. We will respond to your request no later than four weeks after receipt of your message.[
